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Called this company yesterday since I did not have any hot water and we have a warranty on the hot water tank. They sent a general contractor who did not perform the job well and was left $75 less and no hot water. The next day contacted the company and they sent...
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1.0
I didn't like
  • Service
  • Indifference to problem
  • Rudest agents
#1225380
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no one speaks English there call center constantly hangs up on you. they are pain to deal with they will send contractors to your house with out telling you when. do yourself a favor find another company you will not be happy. Dish washer broke they send someone out to...
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1.0
I didn't like
  • Company
#1224588
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First American Home Warranty - Does Not Recommend

I bought my home inTexas about a year ago and was strongly ecouraged to buy a FAHW. When I called to simply have my furnace checked, it worked just fime, I 1st had to pay the $75 service fee + $250 for "necessary" ac cleaning. All in all, wasted one yesr+$1,000 for what amounted to $50 worth of work.
#1220457
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This is the worse home warranty company i have ever dealt with. They do not care about emergencies. My water heater busted and water leakage escalated where the water company had to come out to shut-off the irrigation system. They're customer service advised not to...
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1.0
#1220286
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I, bought my policy in Jan of this year. made Feb. payment and at the end of the month my Heat pump started acting up. Called and you sent out a repairman, to make a long story short I needed a new Heat pump and they recommended a new Air Handler. they ordered a new...
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#1216824
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I just got this warranty 3 months ago when I bought my house. When winter really got underway, my central heat quit working. I filed a claim online, the service provider was great and came right away. He recommended to First American that the heater be replaced because...
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1.0
I didn't like
  • 3 weeks with no heat in the winter
#1215201
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This is the worst company ever. I was sold this warranty after a home purchase. I am single, so thought great, that will help if stuff break. It did for little stuff, but the the HVAV went down. FAHW sent unqualified contractor after unqualified contractor, one of whom...
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#1211522
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My realtor had the seller provide this insurance as part of my home purchase. I made a claim last December for washer problem. They assign the work into a local contractor who never called me. I have to call the contractor to made the appointment. They contractor came...
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Anonymous
Anonymous

The last sentence in your complaint is the best idea.

1.2
#1199887
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First American Home Warranty - Sucked

Stay away from these bumbs
#1195225
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I bought the home warranty from FA, during the warranty, the central air condition doesn't work correctly, the fan keeps running but blowing neither cool or warm air. There has been FIVE times the technician came over to try to fix it, however none of they found the...
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