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First American Home Warranty - Totally Blown Away by FAHW's Business Practices!
First American Home Warranty - Totally Blown Away by FAHW's Business Practices!
First American Home Warranty - Totally Blown Away by FAHW's Business Practices!
First American Home Warranty - Totally Blown Away by FAHW's Business Practices!
First American Home Warranty - Totally Blown Away by FAHW's Business Practices!
First American Home Warranty - Totally Blown Away by FAHW's Business Practices!
First American Home Warranty - Totally Blown Away by FAHW's Business Practices!
First American Home Warranty - Totally Blown Away by FAHW's Business Practices!
I would like to join you in a class action against FAHW. The reason being is that they are falsely advertising what they say they cover. I closed on my house 17OCT2016 and moved in that day. The seller's purchased this warranty and it was transferred to me during the...
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Anonymous
Anonymous

home warranty co.s are all rip-offs.

Anonymous
Anonymous

We are right with you !!! 100% a joke, top to bottom. Their contractors are 100% incompetent and will NOT stand behind ANYTHING, work on ANYTHING, always an excuse. The warr...

First American Home Warranty - Emergency Plumbing?
First American Home Warranty - Emergency Plumbing?
First American Home Warranty - Emergency Plumbing?
First American Home Warranty - Emergency Plumbing?
First American Home Warranty - Emergency Plumbing?
First American Home Warranty - Emergency Plumbing?
First American Home Warranty - Emergency Plumbing?
First American Home Warranty - Emergency Plumbing?
called warranty company on thursday 7:30 am. stated that there was a plumbing leak and it was in the wall. called again on friday, 9:30am. made the same statement and warned them of the secondary damage created by water leaks. they established the emergency status and...
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#1032442
Reply to reviews
When I called, I looked up the repair company that they sent. It was 100 miles from my house. It had bad reviews on 3 different websites. I asked them to send a different company because it was ridiculous to send a company 100 miles to fix a fridge and because I could...
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1.0
I liked
  • Promises the salesman made
  • I liked the snow job i was given when i bought the warranty
I didn't like
  • Customer care
  • Lack of concern for their paying customers
  • Claim acceptance
#1106951
Reply to reviews

First American Home Warranty - No hot water 8 weeks. NO RESOLUTION. Senior Citizen SCAM!

First American Home Warranty
#1073978
1.5
Details
I have contacted 13 people at FAHW. I am asking for them to complete replacing my WH with provider that I paid $75 and reimburse my $200 to HW tank removal or reimburse my actual costs to get this done. I am 70+ yrs. I have Cancer. I have spent over 30 hrs on this. Please help me.
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Advertised vs Delivered
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Discounts and Special Offers
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Warranty
Website

First American Home Warranty - Built in Microwave not functioning properly

First American Home Warranty
#1041498
1.3
Details
Control pad that operates microwave, not working unit shorted out, the microwave is over 11 years old two companies have been sent out both companies said unit is unrepairable. Filed a claim they continue to say they didn't paperwork from 2nd inspection
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Exchange, Refund and Cancellation Policy
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First American Home Warranty Water Heater Warranty Review

First American Home Warranty
#1032567
1.1
Details
After 5 days of calling about a water heater exploding, their tech came out and verified what we knew...need a replacement. The company then proceeded to tell us it will take 5 more days at a cost of $1000 dollars or two days @$2000! Screw that! Bunch of thieves. That's no savings whatsoever and it is way more than a local big box store charges RETAIL. STAY AWAY FROM THESE IDIOTS.
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Advertised vs Delivered
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First American Home Warranty - Poor service

First American Home Warranty
#1040376
1.6
Details
Phoned in problem with a/c. Waited on service company to call me. 36 hours in, assigned contractor informed me, AFTER I CALLED THEM, that they don't service my area. Phoned FAHW, to be informed that they would let me know who they have reassigned the case to, within 48 HOURS. Incredibly poor service.
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Advertised vs Delivered
Customer service
Discounts and Special Offers
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I had First American home Warranty for a year and had used it once but then right as the year mark came up I had 3 things break. My shower, refrigerator, and air conditioning. Shower was fixed with no issues. I placed a claim to have my refrigerator fixed and they...
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1.1
I didn't like
  • Deceptive practices
  • Did not honor warranty
#1103291
Reply to reviews
Monday, Sep 25, 2017 @ 10:33AM Who can I call to get help? I Voiced my concern with this company in an email to the man who sold me this contract because there were no positive reviews from 3 different sources. I asked for a different company. I never received a reply....
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1.0
I liked
  • Cost seemed reasonable
  • Website
I didn't like
  • Lack of concern and incompetence
  • Unprofessionalism
  • In ability to decide whether to replace after 2 repair attempts
#1106321
Reply to reviews
I placed a claim for my glass top stove and my ice dispenser on my refrigerator in July of this year, 2017. The contractor, Appliance Rescue Service of Lawton OK, came and collected the service fee of $65.00 with a promise to return and pull the parts, (as he didn't...
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1.5
I didn't like
  • That fahw services are below standard
  • Careless attitude
  • Poor service by them and their contractors
#1109493
Reply to reviews
I signed up with First American, 4 days later my pool pump went out. They sent a contractor to look at it, he acted like he did not know anything about the pump, he went off some codes and submitted the claim which was denied, they stated it was a maintenance prob....
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Anonymous
Anonymous

I hate this company.

1.1
I didn't like
  • Poor service by them and their contractors
#1066655
Reply to reviews
My washing machine is leaking. Icalled to get a service professional out nearly 2 weeks ago. Someone came 3 days later and said he would order a part that would take approximately one week and he would return. I never heard from him again. The week came and went. I...
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1.3
I liked
  • When something gets fixed
#1115026
Reply to reviews
After 5 weeks they have still not fixed our A/C and this the hottest part of the year in Florida! It's criminal. To top it all off the technician they sent (It took 5 days for him to get here) told us the entire system is shot and needs to be replaced but First...
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I purchased a warranty program from First American 3 years ago. 1 1/2 years ago I needed to open a claim as my dishwasher was not draining correctly. It is still not draining correctly and I have had to be the one to follow up on the claim, as they do NO followup and...
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Anonymous
Debbie

Now First American has dispatched ANOTHER company to look at the dishwasher!! That will be 3 companies and 7 repair calls. This claim will never end!

1.0
I didn't like
  • Customer service
#1114249
Reply to reviews