State: California City: Santa Rosa Clear all filters (9 of 549 reviews match)
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I bought the home warranty from FA, during the warranty, the central air condition doesn't work correctly, the fan keeps running but blowing neither cool or warm air. There has been FIVE times the technician came over to try to fix it, however none of they found the...
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1.0
#1188151
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First American Home Warranty - Absolute nightmare
First American Home Warranty - Absolute nightmare
First American Home Warranty - Absolute nightmare
Have been trying to get a microwave replaced for nearly 2 weeks. They agreed to replace it I was only give one choice so actually no choice they ordered microwave it was delivered and is sitting in my garage and now they claim there is no one that can come and remove...
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1.0
I liked
  • First repairman they sent out
#1186763
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I originally made this claim back in November 16, 2016 because my drying stopped working. It is Jan 10th, 2018 and still no repair. First American blames the contractor, but I am getting the run around with BOTH First American and the Contractor. Today I have been on...
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I liked
  • Fast claim resolution
  • Customer service years ago
I didn't like
  • Long claim periods
  • Extended holding when i have called
  • Unable to get a supervisor on the line
#1166396
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My washing machine is leaking. Icalled to get a service professional out nearly 2 weeks ago. Someone came 3 days later and said he would order a part that would take approximately one week and he would return. I never heard from him again. The week came and went. I...
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1.3
Product
I liked
  • When something gets fixed
#1115026
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I have been dealing with FAHW for the past 2 months over a broken refrigerator. After sending out 2 contractors that repair appliances as side jobs, their final offer is to replace with an inferior product that costs about a third of my current refrigerator, or a...
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We sold the home in July, 2017. Just received yet another call from them (Oct. 2017) stating that they haven't received payment. I cancelled the contract July 1st....escrow closed on July 15. Got a call from them at the end of the month! I have emailed them, told them...
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1.0
I liked
  • Will never use
I didn't like
  • Obviously have incompetent administration working for them
#1110966
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I placed a claim for my glass top stove and my ice dispenser on my refrigerator in July of this year, 2017. The contractor, Appliance Rescue Service of Lawton OK, came and collected the service fee of $65.00 with a promise to return and pull the parts, (as he didn't...
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1.5
I didn't like
  • Careless attitude
  • Repairs not completed
  • Getting disconnected
#1109493
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After 5 weeks they have still not fixed our A/C and this the hottest part of the year in Florida! It's criminal. To top it all off the technician they sent (It took 5 days for him to get here) told us the entire system is shot and needs to be replaced but First...
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We lost A.C. at a rental unit. Tenant is 8-1/2 months pregnant w an 11 month old infant in the home. It's summer & its considered a "medical emergency" to keep the home below 90 degrees inside. We call FAHW and explain. They say they would send someone out. They...
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1.0
#1102381
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Contact First American Home Warranty

Mailing Address:
First American Home Warranty
P.O. Box 10180 ,
Van Nuys, CA 91410-0180
Phone:
(800) 992-3400
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