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I found that First American Home Warranty seems to pass on all there expense for installation of the more expensive items to you. Such as an Air Handler, they purchase the equipment but almost or all of the installation is called a modification which you are charged by...
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1.6
I liked
  • 24 hour customer service
I didn't like
  • Hidden ways they do not pay for installation
#1243467
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I am very sorry and I usually do not like to send negative reviews, but I do not recommend this company at all! It has been the worst experience for us. The plumber sent by First American stained the toilet bowl and we do not even get a response from the plumber or...
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1.0
#1241206
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First American Home Warranty - I feel everyone here that gave this Russian Bot company a 1 start, if -0 was available thats what I would give
First American Home Warranty - I feel everyone here that gave this Russian Bot company a 1 start, if -0 was available thats what I would give
When I purchased my home, I was given warranty for the house by the seller. I have had many issues but had the contractor take care of all the problems so I never really used them for anything. I had issues with my washing machine and ice maker, so I decided to try...
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Anonymous
Gennady

In my country, trouble have you.

#1237140
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Called this company yesterday since I did not have any hot water and we have a warranty on the hot water tank. They sent a general contractor who did not perform the job well and was left $75 less and no hot water. The next day contacted the company and they sent...
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1.0
I didn't like
  • Rudest agents
  • Indifference to problem
  • Service
#1225380
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no one speaks English there call center constantly hangs up on you. they are pain to deal with they will send contractors to your house with out telling you when. do yourself a favor find another company you will not be happy. Dish washer broke they send someone out to...
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1.0
I didn't like
  • Company
#1224588
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First American Home Warranty - Does Not Recommend

I bought my home inTexas about a year ago and was strongly ecouraged to buy a FAHW. When I called to simply have my furnace checked, it worked just fime, I 1st had to pay the $75 service fee + $250 for "necessary" ac cleaning. All in all, wasted one yesr+$1,000 for what amounted to $50 worth of work.
#1220457
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This is the worse home warranty company i have ever dealt with. They do not care about emergencies. My water heater busted and water leakage escalated where the water company had to come out to shut-off the irrigation system. They're customer service advised not to...
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1.0
#1220286
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I, bought my policy in Jan of this year. made Feb. payment and at the end of the month my Heat pump started acting up. Called and you sent out a repairman, to make a long story short I needed a new Heat pump and they recommended a new Air Handler. they ordered a new...
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#1216824
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I just got this warranty 3 months ago when I bought my house. When winter really got underway, my central heat quit working. I filed a claim online, the service provider was great and came right away. He recommended to First American that the heater be replaced because...
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1.0
I didn't like
  • 3 weeks with no heat in the winter
#1215201
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This is the worst company ever. I was sold this warranty after a home purchase. I am single, so thought great, that will help if stuff break. It did for little stuff, but the the HVAV went down. FAHW sent unqualified contractor after unqualified contractor, one of whom...
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#1211522
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