Product/ Service
32%- "Washer broke 3rd time"
- "Bugs, garage door, and keys"
- "Air conditioner technician"
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular First American Home Warranty Phone Number | 1 (800) 992-3400 |
| Average Hold Time | 00:02:29 |
| Average Calls duration | 8 minutes |
| Most Popular First American Home Warranty Email Address | dataprivacy@firstam.com |
| First American Home Warranty Live Agent Availability | 45% of callers successfully reach a real person |
| Issue Resolution Rate | Low (15% reported full resolution) |
| First American Home Warranty Customer Service Rating | 3 out of 5 |
| Overall Customer Sentiment | Mostly neutral |
| Contact Method Distribution | 79% phone, 21% email |
| Common Reasons for Contact | Product/ service, staff and request for information |
| Prepare before the call to First American Home Warranty | Date of birth, email or phone number |
Hours:
Monday - Friday: 8:00am - 5:00pm
Mailing Address:
P.O. Box 7248
Santa Rosa, CA 95407
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.