Product: First American Home Warranty Claim Clear all filters (0 of 93 reviews match)
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Seriously...these folks give you a the run around...did not pay for anything. First they denied the claim...when I called and complained, I was transfereed to someone that said, "Yep...your claim should be covered" so back over to claims who said..."nope...she was...
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First American Home Warranty Claim
#1257758
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Claim made May 4th by email response was quick from ahw & company they assigned company came out Monday got my $95 ok. Ahw email parts have been ordered on the 9th ok. Another email on the 11th more patrs ordered ok another email on the 14th yes another part has been...
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1.2
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First American Home Warranty Claim
#1257751
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First American Home Warranty - The. Worst. Ever.

Can't get anyone to help. It's just a hot water heater. Been waiting on them for days. We can't shower for work. Can't do dishes. Pay our premium on time, but when you need them...shit out of luck.
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First American Home Warranty Claim
#1181730
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I have contacted First American since 12/2/18 no less than 20 times.I keep getting forward to claims resolution. I was sent a list of covered items with my contract # on it. This I was told was my contract. I have received 2 very early renewal forms with the same...
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1.2
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First American Home Warranty Claim
I didn't like
  • Incompetence
  • Talking to customer service
  • Customer service and cancellation policy
#1162783
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They sent out a pool guy who immediately said our heater broke due to not normal use.BS, we Are in and out of this house for 6 months a year and have a very professional pool company take care of it. They have immaculate records of maintenance. We did tape the...
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1.0
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First American Home Warranty Claim
I didn't like
  • Whole process
#1160701
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I have been paying every month for 10 years.My air conditioner went down in extremely hot weather and I promptly called to submit claim. Was told someone would get right back to me. I was assigned a company to do the job but they never called. After 3 days with no air...
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Anonymous
Hot Customer

First American Home Warranty is the worst company in the world!!! They never have contractors in your area, well hire some!!! They left me without water for a 2 days abd didnt...

1.0
Product
First American Home Warranty Claim
#1095224
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My Air Condition broke 4 days ago.I live in Indianapolis, Indiana and keep being told they can not find a contractor in my area. Its gonna be 90 degree's today! Their solution is to pay it myself and they will reimburse me. Umm..... no, you find someone out of your...
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First American Home Warranty Claim
#1081534
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After 10 days of getting the run around just to be told contract relations is refusing to authorize the service on my home after delivering the part to the AC company.I sent this email to contract relations and the CEO. Hi, I am contacting you regarding the above claim...
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Anonymous
Anonymous

These people are crazy but wants your money so please don't do it. They have been working on my Swamp Cooler for almost three months and still haven't gotten it right I'm so d...

1.0
Product
First American Home Warranty Claim
#1078825
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On 6/13/17, I placed a service request with First American Home Warranty to service my AC unit which was not cooling. A technician was dispatched on 6/23/17 and made an assessment. He said I had a leak somewhere, and needed to inject dye into the system to locate. A...
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1.9
Product
First American Home Warranty Claim
I liked
  • Technicians
  • Response time
I didn't like
  • Mysterious non-covered items
  • Deceptive practices
#1075748
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I signed up with First American, 4 days later my pool pump went out.They sent a contractor to look at it, he acted like he did not know anything about the pump, he went off some codes and submitted the claim which was denied, they stated it was a maintenance prob....
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Anonymous
Anonymous

I hate this company.

1.1
Product
First American Home Warranty Claim
I didn't like
  • Poor service by them and their contractors
#1066655
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