Product: First American Home Warranty Claim Clear all filters (91 of 91 reviews match)
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First American Home Warranty - The. Worst. Ever.

Can't get anyone to help. It's just a hot water heater. Been waiting on them for days. We can't shower for work. Can't do dishes. Pay our premium on time, but when you need them...shit out of luck.
Product
First American Home Warranty Claim
#1181730
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I have contacted First American since 12/2/18 no less than 20 times.I keep getting forward to claims resolution. I was sent a list of covered items with my contract # on it. This I was told was my contract. I have received 2 very early renewal forms with the same...
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1.2
Product
First American Home Warranty Claim
I didn't like
  • Incompetence
  • Talking to customer service
  • Part order system of part
#1162783
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They sent out a pool guy who immediately said our heater broke due to not normal use.BS, we Are in and out of this house for 6 months a year and have a very professional pool company take care of it. They have immaculate records of maintenance. We did tape the...
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1.0
Product
First American Home Warranty Claim
I didn't like
  • Whole process
#1160701
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I have been paying every month for 10 years.My air conditioner went down in extremely hot weather and I promptly called to submit claim. Was told someone would get right back to me. I was assigned a company to do the job but they never called. After 3 days with no air...
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Anonymous
Hot Customer

First American Home Warranty is the worst company in the world!!! They never have contractors in your area, well hire some!!! They left me without water for a 2 days abd didnt...

1.0
Product
First American Home Warranty Claim
#1095224
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My Air Condition broke 4 days ago.I live in Indianapolis, Indiana and keep being told they can not find a contractor in my area. Its gonna be 90 degree's today! Their solution is to pay it myself and they will reimburse me. Umm..... no, you find someone out of your...
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Product
First American Home Warranty Claim
#1081534
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After 10 days of getting the run around just to be told contract relations is refusing to authorize the service on my home after delivering the part to the AC company.I sent this email to contract relations and the CEO. Hi, I am contacting you regarding the above claim...
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Anonymous
Anonymous

These people are crazy but wants your money so please don't do it. They have been working on my Swamp Cooler for almost three months and still haven't gotten it right I'm so d...

1.0
Product
First American Home Warranty Claim
#1078825
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On 6/13/17, I placed a service request with First American Home Warranty to service my AC unit which was not cooling. A technician was dispatched on 6/23/17 and made an assessment. He said I had a leak somewhere, and needed to inject dye into the system to locate. A...
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1.9
Product
First American Home Warranty Claim
I liked
  • Response time
  • Technicians
I didn't like
  • Deceptive practices
  • Mysterious non-covered items
#1075748
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I signed up with First American, 4 days later my pool pump went out.They sent a contractor to look at it, he acted like he did not know anything about the pump, he went off some codes and submitted the claim which was denied, they stated it was a maintenance prob....
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Anonymous
Anonymous

I hate this company.

1.1
Product
First American Home Warranty Claim
I didn't like
  • Poor service by them and their contractors
#1066655
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First American Home Warranty - Built in Microwave not functioning properly

Control pad that operates microwave, not working unit shorted out, the microwave is over 11 years old two companies have been sent out both companies said unit is unrepairable. Filed a claim they continue to say they didn't paperwork from 2nd inspection
1.3
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Service Scheduling
Staff
Turnaround Time
Value for money
Warranty
Website
Product
First American Home Warranty Claim
#1041498
Reply to reviews
We had a warranty claim in and waited and waited to get a response from you.Since we did not hear back from you about our claim, we finally had to call you. When your employee answered our call, he was very short and rude to us. Your company did not handle the claim...
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Product
First American Home Warranty Claim
#1040965
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