Product: First American Home Warranty Home Warranty Clear all filters (14 of 14 reviews match)
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I bought my first home and the AC unit went out during the last 3 months of our warranty date they sent a total of 4 contractors out tix a leak of Freon in the unit. 2 Contractors advised me they had recommended the unit be replaced. FAW denied request to replaced the...
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1.0
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First American Home Warranty Home Warranty
#1114125
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I had First American home Warranty for a year and had used it once but then right as the year mark came up I had 3 things break. My shower, refrigerator, and air conditioning. Shower was fixed with no issues. I placed a claim to have my refrigerator fixed and they...
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1.1
Product
First American Home Warranty Home Warranty
I didn't like
  • Did not honor warranty
  • Deceptive practices
#1103291
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!st American has been &become a Serious Nightmare with demonic cohorts they send out to your home or business to maliciously OVER Charge & RIP U OFFF before they get off the phone or leave your home forever quoting their favorite line "I'M SORRY WE DON'T COVER THAT!"...
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First American Home Warranty Home Warranty
#1096206
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Im having the same problem trying to cancel my home warranty. We sold our house and First American Home Warranty says we had to do it on line. Used web address they gave me and guess what you cant cancel. I believe they do this to get as many months out of you as they...
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1.0
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First American Home Warranty Home Warranty
#1088112
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After the work was completed the electrician told me the work wasn't covered by First American Home W. and she wanted to collect for her work. I refused since I was told it was covered. She then undid the work she had done. I had to hire my own electrician in order to...
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1.2
Product
First American Home Warranty Home Warranty
I didn't like
  • Customer service and cancellation policy
  • Customer service and cancellation
#1071056
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A friend of our rant and raved about his home owners insurance he had gotten a new H-vac system and a refrigerator and a hot water heater. He had American Shield home warranty. We got First American Home warranty well its $700 per year we have had it 2 years and never...
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h.kitchener
h.kitchener

Odd mindset when you purchase a big ticket item like a home and then want to be "protected" from any and all problems from then on by spending big bucks on an insurance policy...

1.0
Product
First American Home Warranty Home Warranty
I didn't like
  • Poor customer service and lack of follow through
#1054825
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First American Home Warranty has absolutely screwed me! They have completely failed to provide the services I have paid for. In February, I opened a service request because my 2nd floor HVAC unit wasn't heating. The first HVAC vendor they sent the service request to...
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First American Home Warranty Home Warranty
#1047204
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Do not purchase your home Warrenty service from First American Home warrenty. This is a sham and a company who does not care about their customer. They will do nothing to resolve your problem. After 9 weeks I still had no resolution to fixing replacing or buy out on my...
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1.6
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First American Home Warranty Home Warranty
#1013910
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First American Home Warranty - Now worth the paper its printed on
Our First American Home warranty isn't worth the paper it is printed on. They left us in the cold in our new home over Christmas, a birthday and New Years as they argued over some part number. I had to actually go out and get the numbers myself off of the failed unit...
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1.0
Product
First American Home Warranty Home Warranty
I didn't like
  • Gross incompetence
  • Careless attitude
  • Lack of response
#1011784
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Where do I start?Called about a pool heater not working and they said they will have a contractor contact me. The contractor calls and sets a date a week away. Contractor comes says it's broken needs to be replaced because of low gas pressure. Only problem contractor...
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First American Home Warranty Home Warranty
I didn't like
  • How long it takes to get a small appliance replaced
  • Poor service by them and their contractors
#994097
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