Manufacturer: First American Home Warranty Category: Warranty Clear all filters (8 of 8 reviews match)
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After the work was completed the electrician told me the work wasn't covered by First American Home W. and she wanted to collect for her work. I refused since I was told it was covered. She then undid the work she had done. I had to hire my own electrician in order to...
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1.2
Product
First American Home Warranty Home Warranty
I didn't like
  • Customer service and cancellation
  • Customer service and cancellation policy
#1071056
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A friend of our rant and raved about his home owners insurance he had gotten a new H-vac system and a refrigerator and a hot water heater. He had American Shield home warranty. We got First American Home warranty well its $700 per year we have had it 2 years and never...
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h.kitchener
h.kitchener

Odd mindset when you purchase a big ticket item like a home and then want to be "protected" from any and all problems from then on by spending big bucks on an insurance policy...

1.0
Product
First American Home Warranty Home Warranty
I didn't like
  • Poor customer service and lack of follow through
#1054825
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First American Home Warranty has absolutely screwed me! They have completely failed to provide the services I have paid for. In February, I opened a service request because my 2nd floor HVAC unit wasn't heating. The first HVAC vendor they sent the service request to...
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Product
First American Home Warranty Home Warranty
#1047204
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First American Home Warranty - Now worth the paper its printed on
Our First American Home warranty isn't worth the paper it is printed on. They left us in the cold in our new home over Christmas, a birthday and New Years as they argued over some part number. I had to actually go out and get the numbers myself off of the failed unit...
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1.0
Product
First American Home Warranty Home Warranty
I didn't like
  • Careless attitude
  • Lack of response
  • Gross incompetence
#1011784
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Where do I start?Called about a pool heater not working and they said they will have a contractor contact me. The contractor calls and sets a date a week away. Contractor comes says it's broken needs to be replaced because of low gas pressure. Only problem contractor...
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Product
First American Home Warranty Home Warranty
I didn't like
  • Poor service by them and their contractors
  • How long it takes to get a small appliance replaced
#994097
Reply to reviews
I have had an First American Warranty for 5 years.A few years ago they seemed to be relatively quick at sending a contactor out, but recently I've noticed that response times are getting longer. I've had to wait 4 to 5 days before a contractor will show up. So be...
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Anonymous
Soukaina

I'm suffering from the same issue I have been without water heater for two weeks and the problem still not solved whenever I call them they tell we just send the purchase orde...

2.2
Product
First American Home Warranty Home Warranty
I liked
  • Affordable
I didn't like
  • Poor service
#991753
Reply to reviews
This company partners with the bottom feeder contractor companies.Be assured that if they repair or fix an item it will be done in the cheapest way possible using the cheapest materials/product possible. Read the contract fine print! You will find that you almost...
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Product
First American Home Warranty Home Warranty
#899534
Reply to reviews
With my home warranty, I have to pay extra $1,004.00 + $60 for service fee, while I got a local AC company to fix this and it costed me only $850. So I called to First American Home Buyers Protection explaining situation and requested to have another contractor but...
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Anonymous
Anonymous

6 weeks ago we had water leakage from the ac inside our house.We said it was from the unit. They sent an ac company out to look at. They claimed it was a plumbing issue. We ca...

Anonymous
Anonymous

yep we are having the same problem.You need to report them to the Texas real estate commission, Texas insurance commissioner and Texas department of license and regulations, a...

1.2
Product
First American Home Warranty Home Warranty
I didn't like
  • Poor service by their vendors
#845221
Reply to reviews