Manufacturer: First American Home Warranty Category: Claims Clear all filters (11 of 11 reviews match)
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My dishwasher would not come on.You sent out a service technician to fix the dishwasher. He unplugged the dishwasher from the outlet under the sink and plugged it into an outlet above my countertop. The dishwasher came on. He said that the outlet under the sink was...
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1.0
Product
First American Home Warranty Homeowners Policy Claim
I didn't like
  • Poor service by them and their contractors
  • Fahw sent out a lazy
#1077060
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When my AC went out during a week of triple digits, I called First American Home Warranty. It was a Saturday, and they said the service people would call on the next business day. After sizzling all weekend and into Tuesday of the next week, I finally called the number...
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Anonymous
Anonymous

I had the same problem.

1.0
Product
First American Home Warranty Homeowners Policy Claim
#1076245
Reply to reviews
I have a warranty.Called about the AC and was sent a guy from San Antonio who said it only needed freeon. A few weeks later I had to call again because it wasn't keeping the temp. Sent out guys and was told there was a freeon leak and the AC and drain pan needed...
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Anonymous
Paula Chastain

We have the same issue. We paid $200 for modifications that were not needed and now we have been without air for 1.5 months. They have sent the same repair guy 5 times and h...

Product
First American Home Warranty Homeowners Policy Claim
#1074351
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When I called multiple times to First American Home warranty they just kept saying "sir, you needed to use our techs not yours" but their techs were not savvy enough to find a simple leak. Done with home warranties, they are a joke and nightmare and all they want is...
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Product
First American Home Warranty Homeowners Policy Claim
#1062197
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My daughter and son-in-law went without water for 23 days because this company could not find a reputable plumber who would fix it.In 18 days they were able to send out a plumber who took a $65.00 deposit from them and never came back. Never an answer on the cell...
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Product
First American Home Warranty Homeowners Policy Claim
#999419
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Every time you call to file a claim, they either don't have someone and you have to call and find a repair person , they give you a date over a week away or they give you a date for service and it's the wrong date. Sears was supposed to be here today and I had written...
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1.3
Product
First American Home Warranty Homeowners Policy Claim
#991986
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First American Home Warranty - Totally Blown Away by FAHW's Business Practices!
First American Home Warranty - Totally Blown Away by FAHW's Business Practices!
First American Home Warranty - Totally Blown Away by FAHW's Business Practices!
First American Home Warranty - Totally Blown Away by FAHW's Business Practices!
First American Home Warranty - Totally Blown Away by FAHW's Business Practices!
First American Home Warranty - Totally Blown Away by FAHW's Business Practices!
First American Home Warranty - Totally Blown Away by FAHW's Business Practices!
First American Home Warranty - Totally Blown Away by FAHW's Business Practices!
I would like to join you in a class action against FAHW. The reason being is that they are falsely advertising what they say they cover. I closed on my house 17OCT2016 and moved in that day. The seller's purchased this warranty and it was transferred to me during the...
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Anonymous
Anonymous

We are right with you !!! 100% a joke, top to bottom. Their contractors are 100% incompetent and will NOT stand behind ANYTHING, work on ANYTHING, always an excuse. The warr...

Anonymous
Anonymous

I will join you in a class action law suit. My home was foreclosed on May5, 2016. I called several times, I sent emails several times, I went to the sites cancellation email a...

1.3
Product
First American Home Warranty Homeowners Policy Claim
#955290
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Scheduled them to fix my HVAC unit, they sent a tech and after 3 hours he said that the unit was fried and needs to be replaced due to an electric surge and they closed the case so I called them and they told me to bring a tech which I did and he found the problem and...
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1.2
Product
First American Home Warranty Homeowners Policy Claim
I liked
  • Cost seemed reasonable
I didn't like
  • Lack of communication
  • I have to call to see what is going on with a claim
  • Careless attitude
#953165
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I have paid for coverage since 2009 and knew the age of all items in house when purchased the policy.Now that I put in 2 claims they are saying both my a/c installed 40 years ago was improbably installed ... I'm Supried lasted this long and even paid for extended...
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1.1
Product
First American Home Warranty Homeowners Policy Claim
#937232
Reply to reviews
brief version called multiple times , received 3 different answers to the status of my claim.asked to speak with a supervisor 2 times, the first time I was placed back in the ***. The second time I was placed on hold for 13 minutes and hung up on. going on 3 weeks...
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First American Home Warranty Homeowners Policy Claim
#829835
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First American Home Warranty Homeowners Policy Claim Review

#858733
1.0
Per the gas company our gas was shut off due to Faulty Appliance install venting of Hot Water Heater. First American home warranty company not willing to accommodate and be flexible to correct the problem. Two days without out water.I want First American to rectify this issue first by having this problem corrected, secondly, credit my account for three months.
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