Product: First American Home Warranty Homeowners Policy Claim Clear all filters (19 of 19 reviews match)
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I would not trust this company.I have had a blower motor out for 4 weeks, it was finally replaced and now i find out the coil is bad. First American offered to pay 300.00 of a 1700 job. They stated that the other things are not covered even though my contract says they...
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Bookcrazy
Bookcrazy

Home warranties are an absolute scam. Cancel your contract with them and put the monthly payment you were paying them into a separate account. You will be surprised at how i...

1.0
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First American Home Warranty Homeowners Policy Claim
#1114615
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I have been dealing with FAHW for the past 2 months over a broken refrigerator.After sending out 2 contractors that repair appliances as side jobs, their final offer is to replace with an inferior product that costs about a third of my current refrigerator, or a...
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1.0
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First American Home Warranty Homeowners Policy Claim
#1114590
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I purchased a warranty program from First American 3 years ago.1 1/2 years ago I needed to open a claim as my dishwasher was not draining correctly. It is still not draining correctly and I have had to be the one to follow up on the claim, as they do NO followup and...
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Anonymous
Debbie

Now First American has dispatched ANOTHER company to look at the dishwasher!! That will be 3 companies and 7 repair calls. This claim will never end!

1.0
Product
First American Home Warranty Homeowners Policy Claim
I didn't like
  • Customer service
#1114249
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First American Home Warranty Homeowners Policy Claim Review

#858733
1.0
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Per the gas company our gas was shut off due to Faulty Appliance install venting of Hot Water Heater. First American home warranty company not willing to accommodate and be flexible to correct the problem. Two days without out water.I want First American to rectify this issue first by having this problem corrected, secondly, credit my account for three months.
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Today, Oct 2, 2017 I placed three calls to First American Home Warranty. The first to my personal claims specialist...again I got her voice mail. I called back and talked to Juan, who was more help than any other, he too called the contractor, no answer. He provided...
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1.5
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First American Home Warranty Homeowners Policy Claim
I didn't like
  • Getting disconnected
  • Repairs not completed
  • That fahw services are below standard
#1109493
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When I called, I looked up the repair company that they sent.It was 100 miles from my house. It had bad reviews on 3 different websites. I asked them to send a different company because it was ridiculous to send a company 100 miles to fix a fridge and because I could...
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1.0
Product
First American Home Warranty Homeowners Policy Claim
I liked
  • Promises the salesman made
  • I liked the snow job i was given when i bought the warranty
I didn't like
  • Customer care
  • No being able to talk to a manager
  • Use contractors with f rating on the better business bureau
#1106951
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Once scheduled, they came out, sent their findings to First American Home Warranty and then First American Home Warranty took several days to approve the fix. Once approved, their contractor made us wait another 3 weeks to come and fix. Still had to pay $500 out of...
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First American Home Warranty Homeowners Policy Claim
#1105836
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If you are looking for a home warranty you do not want First American Home Warranty, they will not pay for any repair, you pay them, they will never pay to have anything fixed for you. This company is a total scam! Just look at their better business borough complaints,...
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1.4
Product
First American Home Warranty Homeowners Policy Claim
#1091348
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Our Fisher & Paykel washing machine kept going out of balance so we called FAHW on July 7, 2017.They sent a service technician on July 10, 2017 ( so far - so good ). The repairman could not fix the problem and bad-mouthed Fisher & Paykel. Evidently the contractor...
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First American Home Warranty Homeowners Policy Claim
I didn't like
  • Poor customer service and lack of follow through
#1081903
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My dishwasher would not come on.You sent out a service technician to fix the dishwasher. He unplugged the dishwasher from the outlet under the sink and plugged it into an outlet above my countertop. The dishwasher came on. He said that the outlet under the sink was...
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1.0
Product
First American Home Warranty Homeowners Policy Claim
I didn't like
  • Fahw sent out a lazy
  • Poor service by them and their contractors
#1077060
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When my AC went out during a week of triple digits, I called First American Home Warranty. It was a Saturday, and they said the service people would call on the next business day. After sizzling all weekend and into Tuesday of the next week, I finally called the number...
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Anonymous
Anonymous

I had the same problem.

1.0
Product
First American Home Warranty Homeowners Policy Claim
#1076245
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