Product: First American Home Warranty Warranty Clear all filters (0 of 191 reviews match)
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First American Home Warranty - Dishonesty

when I first signed up I ask if window ac units was covered I was told yes, but found out months later that only central ac was covered. I sent a letter canceling and request stop taking payments, Hope that don't be another matter.
1.0
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Product
First American Home Warranty Warranty
#1185809
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Well I’m here to tell you that First American Home Warranty does not uphold the same standards you may have for your home. In a nutshell, it is a toxic relationship. I was in this relationship for 4 years. It started with the company sending a crooked electrician into...
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Anonymous
patricia ring

I waited 2 weeks to get someone to fix my electrical problem and when he finally came he couldn't fix it but managed to cut off lights to another room

Product
First American Home Warranty Warranty
#1162431
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This is what is stated on the First American Home Warranty Home Page "We will cover your system or appliance regardless of age, provided it is in safe, working order before the start of your contract." When we called about our kitchen faucet, it was leaking. When the...
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Product
First American Home Warranty Warranty
I didn't like
  • How they do not live up to their promises and no returned calls
#1161435
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Poor customer service, the call center has been outsourced to Mexico and they simply read from a script regardless of the severity of the issue.Limited contractors available to do the repair. I live in a major metropolitan area with 72 licensed plumbers within a 15-20...
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First American Home Warranty Warranty
#1147508
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I have put up with First American Home Warranty for 10+ years. I have used them for various trouble calls over the years - Garbage disposal replacement, refrigerator compressor failure, refrigerator leaking water lines, multiple A/C and heater issues (both winter and...
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1.6
Product
First American Home Warranty Warranty
I didn't like
  • Lack of concern and incompetence
  • Do not provide service or repairs as promised
  • Customer care
#1080955
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We have had First American Home Warrant on our single family home since September 2011.Since that time this company has defrauded me out of numerous plumbing and appliance repairs. Our dishwasher will run but the pump and nozzles are worn out and they repair technician...
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1.4
Product
First American Home Warranty Warranty
I liked
  • Improved the plumbing company they use last year
I didn't like
  • Repairs not completed
#1065622
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My Samsung refrigerator developed an issue so I contacted FAHW.No qualified techs nearby (or who had a contract w/fahw) except Sears and they couldn't show for another 3 weeks. So I opted for calling a company who could arrive within the week. FAHW will only guarantee...
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1.0
Product
First American Home Warranty Warranty
#1050065
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I filed a claim to have my toilet fixed over a month ago.5 weeks later they say that because my toilet is a better quality they do not cover the parts.This is after they already told me the parts were covered. When I told them I wanted to cancel my policy because if...
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Product
First American Home Warranty Warranty
#1016062
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When it comes to the quality of service provided by the vendors they hire to preform they HVAC work this company is the worst.In two years and on two separate occasions it has taken over ten days to get service restored. Workmanship was subpar at best and some of the...
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1.5
Product
First American Home Warranty Warranty
I didn't like
  • Lack of concern for their customers
#941198
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I had this company last March my ac unit went bad they would not fix and dish washer and it wasn't fixed either so I called them several times with no help so I let it run out .. I get a call last week asking me why we left and I told the guy the problem he stated to...
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1.1
Product
First American Home Warranty Warranty
#935889
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