Product: First American Home Warranty Water Heater Claim Clear all filters (5 of 5 reviews match)
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First American Home Warranty - No hot water 8 weeks. NO RESOLUTION. Senior Citizen SCAM!

I have contacted 13 people at FAHW. I am asking for them to complete replacing my WH with provider that I paid $75 and reimburse my $200 to HW tank removal or reimburse my actual costs to get this done. I am 70+ yrs. I have Cancer. I have spent over 30 hrs on this. Please help me.
1.5
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First American Home Warranty Water Heater Claim
#1073978
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First American Home Warranty - PLEASE DONT MAKE THE SAME MISTAKE I DID
this company offer a very bad customer service i call for an emergency service on my water heater after 8 hours they dont send any body last time i call asking for the contractor info the agent say if he cant not found any contractor they let me take care of the...
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1.0
Product
First American Home Warranty Water Heater Claim
I didn't like
  • Everithing
#1010129
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my water heater start leaking on 1/14/2017, i had to shut off water in my house and i called the first american home warranty, they told me they send a contractor on 1/16/2017 between 2-10pm. i waited for the contractor when he showed up he told me i need a new water...
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1.0
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First American Home Warranty Water Heater Claim
#1001241
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Water heater was leaking and they sent out a plumbing company that told me it would be over two weeks to get a replacement unit. This happened on a Friday. I call first American because two weeks without hot water is unacceptable. The Rep I spoke with was incredibly...
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1.2
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First American Home Warranty Water Heater Claim
#999894
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My water heater went out a couple of days ago. I used the online service and filed the claim. The next day they sent out a vendor to diagnosis the problem. He determined the unit needed replacing. Three days later I have not heard from anyone so I call the vendor. The...
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1.0
Product
First American Home Warranty Water Heater Claim
I didn't like
  • No one returned my calls
  • Lack of concern for their paying customers
#955038
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