this company offer a very bad customer service i call for an emergency service on my water heater after 8 hours they dont send any body last time i call asking for the contractor info the agent say if he cant not found any contractor they let me take care of the probleme, so at the end i call another company and they replace my water heater same day , i pay them 1400.00 when i call them asking for my refund after 15 days they say my refund will be less that 500.00 including parts and labor where in the helli can buy a brand new water tank and get it install for less that 500.00?? this is a joke please dont make the same mistake that i did,, im very sure is another warranty company more honest than this one I INCLUDE A PICTURE OF THE INVOICE FROM THE COMPANY I CALL TO INSTALL MY WATER HEATER
Review about: First American Home Warranty Water Heater Claim.
Reason of review: Poor customer service.
Monetary Loss: $900.
Preferred solution: Full refund.
I didn't like: Everithing.