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First American Home Warranty - I feel everyone here that gave this Russian Bot company a 1 start, if -0 was available thats what I would give
First American Home Warranty - I feel everyone here that gave this Russian Bot company a 1 start, if -0 was available thats what I would give
When I purchased my home, I was given warranty for the house by the seller. I have had many issues but had the contractor take care of all the problems so I never really used them for anything. I had issues with my washing machine and ice maker, so I decided to try...
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Anonymous
Anonymous

Mission accomplished. The mission of the home warranty company, the realtors, and the seller was to help you make the decision to buy the house that “had a lot of problems”. O...

Anonymous
Gennady

In my country, trouble have you.

#1237140
Reply to reviews
Hello, My name is Daniel Alexander and I live at 11470 Duley Station Rd, Upper Marlboro, Maryland 20772. My contract number is 10361903806. On Wednesday we discovered that both of our air conditioning systems we not cooling. I called your customer support to set up a...
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Anonymous
Anonymouse

The problem with not being able to find a “high quality vendor” is about the money that the warranty company is not willing to spend. They only have one or two service contrac...

Anonymous
Darian Pace

I'm dealing with a Similar issue with them.

1.0
#1248214
Reply to reviews
THEY DIDNT WANT TO PAY FOR A CLAIM THAT IS CLEARLY STATED AS COVERED SO THEY HAD THEIR PEOPLE CALL IT SOMETHING ELSE THAT IS NOT COVERED!!! THEY EVEN ADMITTED THIS!!! My fuse box shorted out. This is clearly covered by contract under electrical. (fuses, fuse panel,...
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HistoricalGull457
HistoricalGull457

Type your m THEY DIDNT WANT TO PAY FOR A CLAIM THAT IS CLEARLY STATED AS COVERED SO THEY HAD THEIR PEOPLE CALL IT SOMETHING ELSE THAT IS NOT COVERED!!! My fuse box shorted out...

#1343049
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Disappointed yet again! When will I learn??? Thought I’d give them one more chance to repair something (being my Contract was still in effect, I’d missed notifying them to cancel their “AUTOMATIC RENEWAL” and I couldn’t get out of it.) What a mistake going with First...
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Anonymous
Troy P

Update. FAHW has reviewed my claim, and determined a replacement refrigerator is appropriate. Thank you FAHW.

#1328364
Reply to reviews
2 MONTH AGO REPORT UNIT NOT WORKING , REPORTED UNIT LEAKING , NOT SPINNING AND NOT DRAINING. CONTACTOR CAME WORKED ON UNIT 40 MINS. UNIT WORK FOR 3 LOADS , BUT STILL LEAKED AND STOP THE SAME DAY. DID A RECALL CONTRACTOR CAME OUT REPAIRED LEAKAGE , WASH 2 LOAD UNIT STOP...
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#1379031
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2 MONTH AGO REPORT UNIT NOT WORKING , REPORTED UNIT LEAKING , NOT SPINNING AND NOT DRAINING. CONTACTOR CAME WORKED ON UNIT 40 MINS. UNIT WORK FOR 3 LOADS , BUT STILL LEAKED AND STOP THE SAME DAY. DID A RECALL CONTRACTOR CAME OUT REPAIRED LEAKAGE , WASH 2 LOAD UNIT STOP...
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#1379033
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"Disappointed yet again, and again, and again! When will I learn???" See my review below from 08/13/18 and updated 08/14/18. Along with the long delays in trying to repair the refrigerator, and then ultimately having FAHW agree to replace the appliance, now its long...
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#1338104
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The company refuse to pay for reimbursement from my AC unit
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Anonymous
Good Foryou

They won’t reimburse you because you bypassed their procedure (good for you) and took matters into your own hands. Their protocol is always to repair, rather than replace, bec...

1.0
#1328869
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First American Home Warranty - Damned if you do.
First American Home Warranty - Damned if you do.
Had a service technician come out to our home after multiple repeated calls and complaints to the home warranty company about our AC. They did not seem to care AT ALL that our AC had been out since May 14th. It’s June 25th and it’s still unresolved! They give you the...
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Anonymous
Wisdom aintcheap

You are lucky they offered you anything to cash you out on a new unit. They do not pay retail prices because they are an insurance company. When you go to the doctor, you know...

1.0
#1288745
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All what they do is send contractor to your house to find any reason possible to tell you your service is not coverd with what ever reason that they can do I will write my details experience next three different time they did the same thing there costumer service is...
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Anonymous
Gray matter

The contractors are holding the costs down for the warranty company by looking for non-coverage conditions. If the contractor changes the wording of the report to a covered co...

1.0
#1375011
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