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First American Home Warranty - I feel everyone here that gave this Russian Bot company a 1 start, if -0 was available thats what I would give
First American Home Warranty - I feel everyone here that gave this Russian Bot company a 1 start, if -0 was available thats what I would give
When I purchased my home, I was given warranty for the house by the seller. I have had many issues but had the contractor take care of all the problems so I never really used them for anything. I had issues with my washing machine and ice maker, so I decided to try...
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Anonymous
Gennady

In my country, trouble have you.

#1237140
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Hello, My name is Daniel Alexander and I live at 11470 Duley Station Rd, Upper Marlboro, Maryland 20772. My contract number is 10361903806. On Wednesday we discovered that both of our air conditioning systems we not cooling. I called your customer support to set up a...
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Anonymous
Anonymouse

The problem with not being able to find a “high quality vendor” is about the money that the warranty company is not willing to spend. They only have one or two service contrac...

Anonymous
Darian Pace

I'm dealing with a Similar issue with them.

1.0
#1248214
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Disappointed yet again! When will I learn??? Thought I’d give them one more chance to repair something (being my Contract was still in effect, I’d missed notifying them to cancel their “AUTOMATIC RENEWAL” and I couldn’t get out of it.) What a mistake going with First...
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Anonymous
Troy P

Update. FAHW has reviewed my claim, and determined a replacement refrigerator is appropriate. Thank you FAHW.

#1328364
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First American Home Warranty - Damned if you do.
First American Home Warranty - Damned if you do.
Had a service technician come out to our home after multiple repeated calls and complaints to the home warranty company about our AC. They did not seem to care AT ALL that our AC had been out since May 14th. It’s June 25th and it’s still unresolved! They give you the...
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Anonymous
Wisdom aintcheap

You are lucky they offered you anything to cash you out on a new unit. They do not pay retail prices because they are an insurance company. When you go to the doctor, you know...

1.0
#1288745
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First American Home Warranty - Does Not Pay Claims
First American Home Warranty - Does Not Pay Claims
We puchased a home in OKC one year ago today. The purchase included paying for a one year warranty on the home. Sunday our hot water tank failed, two days before the one warranty was up. First American Home Warranty was the insurance carrier. They refused to any thing...
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Anonymous
Stuk Miess

Home Warranties are just a scam used by realtors to help close the deal on a house sale. They don’t actually benefit the new home owner. The plan served its intended purpose—y...

1.0
I didn't like
  • Cheated me out 395
#1262026
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Refrigerator claim. These crooks use every excuse in the book to avoid follow up on a covered loss. 20+ calls and still haven’t seen a contractor to diagnose problem. Hard to live without a refrigerator/freezer. They could care less. All you get from them is a lot of...
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Anonymous
You guess

There aren’t enough contractors willing to work for them. They don’t pay the contractors enough money. They cover the items with insurance but that doesn’t mean they payout th...

Anonymous
55zzAA

I would appreciate it if this person, who filed a complaint about his freezer with First American Home Warranty, contact me in the evening via email @ missjanm55@gmail.com. th...

1.0
#1317631
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The company refuse to pay for reimbursement from my AC unit
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Anonymous
Good Foryou

They won’t reimburse you because you bypassed their procedure (good for you) and took matters into your own hands. Their protocol is always to repair, rather than replace, bec...

1.0
#1328869
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FAHW did not cover the full cost to replace my old water heater based on their contractor quote. I had to pay $460 out of pocket for additional items that are necessary to bring the water heater to code. Then they tell me I have now used up my entire year of code...
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Anonymous
Anonymouse

A water heater replacement on the retail market goes for $800-1000. The plumber makes about $300 profit at that price. Warranty companies only pay their contractor about $250,...

Anonymous
55zzAA

To anyone who has had FIRST AMERICAN HOME WARRANTY as a service to cover their home, or the expectation, there of, & had to pay on their own & posted negative reviews, please ...

#1316947
Reply to reviews
I’ve been with First American Home Warranty for over five years, I dealt with them several times in the past for issues around the house. I was pleased with the service and I recommend them to many of my friends and my clients... recently I had an issue with my fridge...
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Anonymous
DontGetMe Started

I can assure you their contractors are not getting rich working for any home warranty. Their contractors are shelling out their own money to service the warranty customers, pr...

Anonymous
VigorousSeaTurtle

We are having the exact same problem with this company on a refrigerator claim. Filing a lawsuit against them is clearly the only way to get their attention.

1.4
#1325026
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Contact First American Home Warranty

Mailing Address:
First American Home Warranty
P.O. Box 10180 P.O. Box 7248 Santa Rosa, CA 95407
Van Nuys, CA 91410-0180
USA
Phone:
(800) 992-3400
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First American Home Warranty Products and Services

All First American Home Warranty Products
On Monday, June 1, 2015, First American Home Warranty Company dispatched First Elements Plumbing Company to our home to have the garbage disposal replaced. The plumber (Walter) replaced the garbage disposal. On 06/07/15 prior to going to bed I ran the dishwasher before...
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Anonymous
Anonymous

You could have paid a decent plumber $100 to do the job right the first time. What does using a home warranty save you? Money? Headaches? Hassles?

#1332254
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