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Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Service Scheduling
Turnaround Time
Value for money

If you care about your home, STAY AWAY FROM FIRST AMERICAN HOME WARRANTY. Facts based on my last dealing with them: • First American Home Warranty hires unlicensed and incompetent contractors.

• They will take weeks to respond and months resolve cases. • Their premium is much higher than other home warranty companies. The service and their payout are the worst in the industry. • They will offer to replace with the lowest priced brand/model available or THEIR discounted contracted prices as cashout.

They've offered me 1/2 of the actual replacement value of the lowest priced comparable unit. One of THE worst companies I've ever dealt with.

Product or Service Mentioned: First American Home Warranty Home Warranty.

Reason of review: Problems with payment.

Monetary Loss: $1000.

Preferred solution: Deliver product or service ordered.

I didn't like: One of the worst companies.

Company wrote 0 public responses to the review from Jan 18.
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