Not resolved
1 comment

Been with fahw for 3yrs+ and always had good response and service up until now.Washer pump failed, appliance contractor that fahw decided to use didn't have pump in stock, so had to wait 7 to 14 days on back order.

Three weeks later, contractor comes back to fix washer and found another problem that should have been noticed during first visit. Contractor explained that it would be another 3 to 5 days because the new problem needed a part not in stock either.

You would think that fahw would find another contractor with part in stock to resolve this issue quickly, but I was told that I had to wait on that contractor.So as of now I am going on a month waiting for my washer to be repaired.

This reviewer shared experience about poor customer service and wants this business to "replace money used for spending at laundry mat for past month which has been over $50.00". The author is overall dissatisfied with First American Home Warranty. The most disappointing about first american home warranty from First American Home Warranty was lack of concern , but reviewer liked first couple of years. Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.

Also, you can continue reading comments about First American Home Warranty.

Check out the best and the worst companies in Household Services category for more informed decision or compare First American Home Warranty to other companies on our site.

Had an Experience with First American Home Warranty?

Write a review

Comments is temporarily operating in read-only mode and users cannot make any changes to the information, publish comments or reviews. Please come back in a couple of minutes.


Not the contractors fault , they get all there own supplies

You May Also Like

Leaffilter North - LeafFilter Worthless Warranty Leaffilter North "We had LeafFilter installed and received a lifetime warranty for the system. Six years later the filter screen pulled away and off of a gutter (see picture). We..." Read more Empire Today - Unprofessional Installation Empire Today "Customer Service has tried to resolve my problem since the installation date. My original concern was the white caulking and quarter round on brown floor. I thought that caulking would..." Read more Chuparosa Painting made a mess of my house Chuparosa Painting "I hired Chuparosa Painting for the exterior of my home based on several recommendations on During the estimate, I asked George Stewart, one of the owners, who would be..." Read more First American Home Warranty - Lackluster and uncaring response to broken AC. 100 degree weather in Texas! First American Home Warranty "August 8th still no AC and hot as the place the devil lives! About a month ago my AC went out. I contacted First American and they found a contractor to..." Read more Dresslily - Wrong Color and it came to me Tangle Dresslily " This item came to me it's a ugly color it was tangled and I needed replaced I've been trying to call but no one is answering so now I'm..." Read more Nfl - Lions always get a unfair shake compared to other teams Nfl " What are we suppose to do as Lion Fans to get a fair shake in this league. Screw the NFL, I'm boycotting for unjust fairness towards the Lions. This..." Read more Northern Tool And Equipment - Brand New Generator Caught Fire Due to Gas Leak Northern Tool And Equipment "Whatever you do DO NOT BUY A GENERATOR from this company. Last week my brand new $1800 13000 watt generator blew up and caused my house to catch fire. The..." Read more Pats Pizzeria Family Restaurant - Pat's- YOU LOSE Pats Pizzeria Family Restaurant "I have to give at least 1 star but the service or lack there of that I received today is not worthy of 1 point on a star. The Manager..." Read more