They choose the cheapest companies to come do your repair and they end up making a bigger issue. i had the same electric company come out to my house to fix dimming lights.
Both times all they did was replace a fuse and it occurred again. The third time they came out they told me it was the electric company and to have them come fix it. The electrician from the electric company was shocked at the condition of my panel, fuses, and that everything was left loose.
I contacted the warranty department and they told me to pay someone to come inspect it and make a report stating their electric company was wrong before they would reopen the case. I will NEVER renew my contract with them.
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